FAQs

Explore our Frequently Asked Questions (FAQs) below. Should you have any further inquiries, please don't hesitate to reach out. Our team is here to assist you at any time. :)

FAQs: General questions About the Project

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What is Donate Clothes 4 Good Causes with Fennec Sammy?

Donate clothes 4 Sammy is launched and fully operated by a charity Leukaemia & Myeloma Research UK. Project’s aim it to recycle pre-loved clothes to save planet, raise funds for schools, our charity and our partnered charities. Only our charity leads such a project in the UK!

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Who operates Sammy’s project?

Sammy’s project is launched and fully operated by a charity Leukaemia & Myeloma Research UK without involving any commercial parties. Only our charity leads such a project in the UK!

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Who is Sammy?

Sammy is a fennec fox who helps Leukaemia & Myeloma Research UK charity to recycle, protect the planet, fundraise for schools and charities. You can read the full exciting Sammy’s story here.

FAQs: For Schools

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How to join Sammy’s project?

You can simply go to Info for schools page and fill out the form. One of Sammy’s Team member will be in touch shortly. Alternatively, you can call our team on 0161 513 9502 or email us on sammy@donateclothes4sammy.org

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What materials we provide and how much it costs?

It’s a FREE collection service operated by a charity. You do not pay anything, we pay you for collected pre-loved clothing! Each school will be provided with charity bags for clothing, posters, a banner, stickers for pupils, and a letter with instructions—everything necessary to kickstart fundraising for your school!

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Each school enters into a Competition when joins Sammy’s project – what is it?

Winning schools — based on either the total collection weight or the number of collections per term — will receive free tickets for pupils to amazing events and shows!

Because good causes deserve great rewards.

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Do we have Metal clothing containers that can be placed outside the school?

If an outdoor clothing bank can be located on a public road by your school, we will be happy to consider it. Please email sammy@donateclothes4sammy.org with your location, and we will get back to you.

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How much we pay?

We pay 45p/kilo of collected clothes. Please give us a call on 0161 513 9502 or email us Sammy@donateclothes4sammy.org to join!

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What else you as a school will receive from us?

Guess what? If your school joins, it will be automatically enrolled in our competition alongside all participating schools.

Winning schools — based on either the total collection weight or the number of collections per term — will receive free tickets for pupils to amazing events and shows!

Because good causes deserve great rewards.

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When payment will be made?

Clothes will we weighted in our van and a driver will issue you a receipt stating the weight collected. After, we will process a payment within 3-5 working days.

School will get a Certificate of Recognition from a charity Leukaemia & Myeloma Research UK and a Recycling Certificate upon request.

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What we are happy to collect?

Here is a list what we do accept:

  • Good quality, dry, clean clothing
  • Handbags & accessories
  • Toys in new & working condition
  • Paired, clean undamaged shoes
  • Costume Jewellery
  • Cosmetics (unused)

Also, what we do and do not accept is available on our brochures and bags provided, and on Book collection page.

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What we do not accept?

Here is a list what we do not accept, please:

  • Dirty, ripped or broken items of clothing and underwear
  • Unpaired items of clothing, broken or damaged accessories and bags
  • Very used, damaged or broken toys with missing pieces
  • Broken and very worn unpaired shoes
  • Opened and used cosmetic products
  • School Uniforms and Workwear
  • Furniture and bulky items
  • Electronic items
  • Books, CDs/DVDs
  • Bric a brac

Also, what we do and do not accept is available on our brochures and bags provided, and on Book collection page.

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Extreme weather conditions: How to store bags for collection?

We continue to collect clothes even in unfavorable weather conditions. If you’re leaving out bags, please make sure they’re covered to keep the clothes dry. Unfortunately, we cannot pay for wet items.

FAQs: Book Collection service

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What we accept as donations?

Here is a list what we do accept:

  • Good quality, dry, clean clothing
  • Handbags & accessories
  • Toys in new & working condition
  • Paired, clean undamaged shoes
  • Costume Jewellery
  • Cosmetics (unused)

Also, what we do and do not accept is available on our brochures and bags provided, and on Book collection page.

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What we do not accept as donations?

Here is a list what we do not accept, please:

  • Dirty, ripped or broken items of clothing and underwear
  • Unpaired items of clothing, broken or damaged accessories and bags
  • Very used, damaged or broken toys with missing pieces
  • Broken and very worn unpaired shoes
  • Opened and used cosmetic products
  • School Uniforms and Workwear
  • Furniture and bulky items
  • Electronic items
  • Books, CDs/DVDs
  • Bric a brac

Also, what we do and do not accept is available on our brochures and bags provided, and on Book collection page.

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Which collection areas we cover?

Please note that currently we do cover the following areas (looking to extend in the future):

Manchester Area:

  • Manchester/Salford (M postcodes)
  • Bolton/Bury (BL postcodes)
  • Stockport/Hyde/Stalybridge/Dukinfield (SK postcodes)
  • Oldham/Rochdale/Ashton-Under-Lyne/Littleborough/Rochdale (OL postcodes)

Merseyside Area:

  • Liverpool (L/PR postcodes)
  • Wirral/Chester (CH postcodes)
  • Warrington (WA postcodes)
  • Wigan (WN postcodes)

North Wales (CH and LL postcodes)

Blackburn and Burnley (BB postcodes)

Lancashire (LA postcodes)

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What time and days we collect?

Collections are made Monday – Friday only, between 8am – 5pm.

Notifications via email and/or mobile will be sent once the collection is booked, alongside with a link to track our collection driver on a day.

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Can you leave bags outside?

Absolutely, you’re welcome to leave your bags outside if you’re not going to be in and if it safe to do so. Just ensure they’re placed in a dry area during rainy weather. Otherwise, our driver will knock on the door.

Additionally, you’ll receive a notification indicating the approximate time when the driver will reach your address, as well as a heads-up 5 minutes before their arrival.

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How you will be notified of a collection day and time?

Once your address has been added to a driver’s route, you will receive notification of an estimated time and collection day. Additionally, you will be notified 5 minutes before the driver arrives.

FAQs: For Partnered Charities

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How you can join Sammy’s project?

It is a unique project designed to raise additional funds for your charity. Operated entirely by the experienced team at Leukaemia & Myeloma Research UK, we understand the importance of maintaining your reputation as much as our own. We are dedicated to ensuring that this project not only contributes to your cause but also reflects positively on both of our organisations.

Sign your charity up to our project to have it featured on our Partnered Charities page.

If it is something of your interest or you would like any further information, please contact Fundraising Officer, Karina Jones, at karina.jones@leukaemiamyelomaresearchuk.org

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How the process of fundraising for your charity will happen?
  1. We’ll team up with your charity officially.
  2. After the formal part, your charity’s logo and website will be placed on our project’s website: https://donateclothes4sammy.org/our-charities/
  3. Donors will complete clothing collection request form on our website and they choose which charity to support: https://donateclothes4sammy.org/book-collection/
  4. Should a donor select your charity for support, our driver will collect pre-loved clothes and take them to our warehouse.
  5. We handle all the recycling, and your charity gets funds for each kilogram of clothes people donate to support you.

So it means we will handle all processes. All you need is to join our project and receive extra funds from us!

If it is something of your interest or you would like any further information, please contact Fundraising Officer, Karina Jones, at karina.jones@leukaemiamyelomaresearchuk.org

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What you as a charity will get if you will join the project?
  • You will receive extra funds from collected clothing
  • Your charity will be featured on our website
  • You will be partnered with a reputable charity Leukaemia & Myeloma Research UK

If it is something of your interest or you would like any further information, please contact Fundraising Officer, Karina Jones, at karina.jones@leukaemiamyelomaresearchuk.org